Dondolo Shop, City Plaza, Kampala Road

We’re open Monday – Saturday, 8:30 a.m. – 7:00 p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

Trust us like 1,000s of Kampala customers since 2008 – same City Plaza address for 10+ years, never moved.
Our website has been online longer than any other e-commerce site in Uganda – pioneering trust since the early days. We spot fakes in seconds, so only 100% genuine device and phones leave our door. 1,000s of repeat clients & referrals keep coming back. ⭐ Check 5-star reviews on Facebook & Google Business – real buyers, real proof.

Orders are processed same hour or day, below are delivery charges;

  • Kampala City: Free same-day delivery (orders before 3 p.m.).
  • Greater Kampala (Wakiso, Mukono): UGX 10,000–20,000 via Boda Boda.
  • Upcountry (Jinja, Gulu, Mbale, Mbarara, etc.): UGX 10,000 – 30,000 via Any Bus Delivery Service of your choice

MTN Mobile Money
Airtel Money
Bank Transfer
Cash on Delivery (Kampala only).

Yes! Our shelves are stocked daily. Walk in, chose the device, pay with cash, MTN MoMo, Airtel Money

Yes – 100% genuine phones, tablets, smartwatches, gadgets & accessories. We stock only trusted brands: Apple, Samsung, Huawei, Xiaomi, Tecno, Sony, JBL & more. Since 2008! ✅

Absolutely. We sell to NGOs, schools, embassies and companies. Request for a quotation

Yes! Bring your old device (you bought from Dondolo Shop only) – we value it on the spot and deduct from your new phone. iPhones & Samsung flagships fetch the best rates.

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